Privacy & Cookie Policy

Bodans Privacy & Cookie Policy

BACKGROUND:

BODANS UK LTD DATA PROTECTION POLICY Privacy Notice

Bodans UK Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our customers and will only collect and use personal data in ways that are described here and in a way that is consistent with our obligations and your rights under law.

Information About Bodans UK Ltd

Bodans UK Ltd is a limited company registered in England under company number 07468552.

Registered address:

Unit 2, 12B Knights Way, Battlefield Enterprise Park, Shrewsbury, Shropshire, SY1 3AB

Morgan Jones, Ironmaster House, 37 Wyle Cop, Shrewsbury, Shropshire, SY1 1XF

Trading Addresses:

Rear of Dobbies Garden Centre, Hereford Road, Shrewsbury, Shropshire, SY3 0DA

Unit 2, 12B Knights Way, Battlefield Enterprise Park, Shrewsbury, Shropshire, SY1 3AB

VAT Number: 125-126-154

Data Protection Officer:

Steve Goodall

Unit 2, 12B Knights Way, Battlefield Enterprise Park, Shrewsbury, Shropshire, SY1 3AB

info@bodans.co.uk

01743 874496

WHAT DOES THIS NOTICE COVER?

This Privacy Information explains how we use your personal data: how it is collected, how it is held and how it is processed. It also explains your rights under the law relating to your personal data.

WHAT IS PERSONAL DATA?

Personal data is defined by then General Data Protection Regulation (EU Regulation 2016/679) (the GDPR) AND THE Data Protection Act 2018 (collectively the Data Protection Legislation) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in similar terms, any information about you that enables you to be identified. Personal data is, covers obvious information such as your name and contact details, but it also covers obvious information such as identification numbers, electronic location data and other online identifiers.

The personal data that we use is set out below.

WHAT ARE MY RIGHTS?

Under the Data Protection Legislation, you have the following rights which we will always work to uphold:

a) The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details later in the document.

b) The right to access the personal data we hold about you.

c) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the detail further in the document.

d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details further in the document.

e) The right to restrict (i.e. prevent) the processing of your personal data.

f) The right to object to us using your personal data for a particular purpose or purposes.

g) The right to withdraw consent. This means that if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.

h) The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.

i) Rights relating to automated decision-making and profiting. We do not use your personal data in this way.

 

Further in the document explains how we use your personal data.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided later in the document.

It is important that your personal data is kept accurate and up to date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.

Further information about your rights can also be obtained from the Information Commissioners Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioners Office. We would welcome the opportunity to resolve your concerns ourselves however, so please contact us first using the details further in this document.

 

WHAT PERSONAL DATA DO YOU COLLECT AND HOW?

Depending upon your use of our site, we may collect and hold some or all of the personal data set out in the table below, using the methods also set out in the table. We do not collect any sensitive personal data.

Data Collected

Identity information including title, name, date of birth, national insurance number and nationality if req.

Contact information including address, telephone number and email address.

Payment information including card details, bank account and numbers.

Profile information including purchase choices, preferences, driving licence numbers and details and previous orders/purchase history.

How We Collect The Data

Provided by you in paper or electronic form (i.e. emails or enquiry forms on our website).

Provided by you in paper or electronic form (i.e. emails or enquiry forms on our website).

Provided by you in paper or electronic form (i.e. emails).

Provided by you in paper or electronic form (i.e. emails or enquiry forms on our website).

 

HOW DO YOU USE MY PERSONAL DATA?

Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we will use your personal data and our lawful bases for doing so:

What We Do

Administering our business

Supplying our products and services to you.

Managing payments for our products and services.

Personalising and tailoring our products and services for you.

Communicating with you.

Supplying you with information by email or post that you have opted in to. (You may opt out at any time by contacting us).

What Data We Use

Title, name, date of birth, national insurance number and nationality if required, address, telephone number and email address.

Title, name, date of birth, national insurance number and nationality if required, address, telephone number and email address, card details, bank account and numbers.

Title, name, address, telephone number and email address. Payment information including card details, bank account and numbers.

Profile information including purchase choices, preferences, driving licence numbers and details and previous orders/purchase history.

Title, name, address, telephone number and email address.

Title, name, address, telephone number and email address.

Our Lawful Basis

To provide the business services offered by Bodans and for the daily running of the business.

To provide the business services offered by Bodans and for the daily running of the business.

To provide the business services offered by Bodans and for the daily running of the business.

To provide personalised business services tailored to the individual and for the daily running of the business.

To discuss the options and progress of services offered by Bodans and for the daily running of the business.

To provide the business services offered by Bodans and for the daily running of the business.

HOW LONG WILL YOU KEEP MY PERSONAL DATA?

We will not keep your personal data for longer than necessary in light of the reasons for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used the determine how long it is kept).

Type Of Data

Identity information including title, name, date of birth, national insurance number and nationality if req.

Contact information including address, telephone number and email address.

Payment information including card details, bank account and numbers.

Profile information including purchase choices, preferences, driving licence numbers and details and previous orders/purchase history.

How Long We Keep It

We will retain your information for as long as is necessary to maintain efficiency and to provide you with the services and warranty required.

If we no longer need your information for the above purposes, we will generally delete or de-identify it in accordance with our standard data retention practices. However, there may be occasions where we are unable to fully delete or de-identify your information due to technical or other operational reasons, for example where your information has been archived onto back-up systems. Where this is the case, we will take reasonable measures to securely isolate your information from any further processing until such time as we are able to delete or de-identify it.

HOW AND WHERE DO YOU STORE OR TRANSFER MY PERSONAL DATA?

We will only store or transfer your personal data within the UK. This means that it will be fully protected under the Data Protection Legislation.

The security of your personal data is essential to us and to protect your data, we take a number of important measures, including the following:

  • Limiting access to your personal data to those employees, agents, contractors and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;
  • Procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data including notifying you and/or the Information Commissioners Office where we are legally required to do so.

 

DO YOU SHARE MY PERSONAL DATA?

We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions:

If we sell, transfer, merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way that we have used it, as specified in this privacy Policy.

In some circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order or the instructions of a government authority.

If any of your personal data is shared with a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely and in accordance with your rights, our obligations and the third parties obligations under the law as described above.

If any personal data is transferred outside of the EEA, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation, as explained previously.

If we sell, transfer or merge parts of our business or assets, personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way that we have used it, as specified in this Privacy Policy.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

 

HOW CAN I ACCESS MY PERSONAL DATA?

If you ant to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as ‘subject access request’.

All subject access requests should be made in writing and sent to the email or postal address shown below. There is not normally any charge for a subject access request. If your request is ‘manifestly or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

 

HOW DO I CONTACT YOU?

To contact us about anything to so with your personal data and data protection, including a subject access request, please use the following details:

For the attention of: Stephen Goodall or Daniel Watts

Email Address: info@bodans.co.uk

Telephone Number: 01743 874496

Postal Address: Unit 2, 12B Knights Way, Battlefield Enterprise Park, Shrewsbury, Shropshire, SY1 3AB

 

CHANGES TO PRIVACY NOTICE

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes or if we change our business in a way that affects personal data protection. Any changes will be made available on our website www.bodans.co.uk.

This Privacy Notice was last updated on 14 January 2019.

Privacy & Cookie Policy